Return Policy

Return Policy

General Returns

All products must be returned in their original condition, including the product packaging, tags, unused, unwashed, and unworn, to qualify for a full refund. You have 15 days from the date of purchase to initiate a return.Please note that we cannot accept returns after 15 days of your purchase.

Final Sale Items

The following sales are final and the items cannot be returned:

• Items purchased during Black Friday

• Products with factory defects are eligible for exchange

Return Shipping

Customers are responsible for covering return shipping fees. Ensure you use a trackable shipping service or purchase shipping insurance, as we are not responsible for lost returns.

Eligibility for Returns

To be eligible for a refund, please ensure that:

Items are unworn and unwashed.
The original packaging is intact and items are well-packed for return.
The purchase date was within the last 15 days.

For pre ordered items, the 15-day return period begins on the date of delivery.

Processing Refunds

Upon receiving and inspecting your returned items, we will notify you via email regarding the approval of your refund request. If approved, your refund will be processed to the original payment method within 7 business days.

Contact Us for any questions about your order, to initiate a return, or for further assistance, please contact us at: orders@lurebylina.com.